Statement on COVID-19 (Coronavirus) from Craggs Energy As the spread of COVID-19 continues we would like to reassure our customers about the security of their fuel supply and the measures that we have taken to protect our staff, customers and the wider community. Demand: At present, there are not any major disruptions to our deliveries and our driver team are working hard to deliver the large spike in the number of orders that we have received in the past 10 days (and continue to still receive).
Measures already in place:
• Our delivery team are to limit contact with customers where possible.
• We temporarily no longer require customers to sign for their deliveries.
• We have tested and launched the ability for our office based team to be able to “work from home” when required so that we can maintain our full service. •
We are no longer able to take payment via Cheque or Cash (to the drivers of via post).
• The standard surcharge for payment via “Company Debit Card” has been temporarily waived.
If you would like to top up your fuel tank or to speak to us please contact:
West Yorkshire – 01422 882500
Lancashire – 01282 334500
South Yorkshire – 0114 303 4500
Finally, from the team at Craggs Energy please keep safe and well and we are here if you need us.