Cold weather priority
Keeping you warm, no matter the weather
When the temperature drops, staying warm and cosy isn’t just a luxury — it’s essential. We understand how vital your heating oil is during the coldest months of the year, especially if you’re more vulnerable to the cold. That’s why our Cold Weather Priority Service is here to get heating oil to those who need it most.
Helping our community
What is Cold Weather Priority?
Cold Weather Priority is designed to ensure vulnerable people get their heating oil as a priority during cold snaps. If you’re over 75 or living with a medical condition, you qualify for this free service.
We’re proud to have launched this initiative in collaboration with the UK & Ireland Fuel Distributors Association (UKIFDA). In the UK, cold-related illnesses contribute to 400,000 avoidable deaths each year — we’re fighting to bring this number down and keep everyone in our community toasty and warm, no matter the conditions.
Rest assured we’ll be there if you need us
How does it work?
It’s simple. When extreme cold weather is on the horizon, we monitor the forecast closely and proactively prioritise deliveries to ensure our Cold Weather Priority customers stay warm. Our dedicated team works tirelessly to get your heating oil to you quickly and efficiently, no matter how challenging the conditions. With our 99.6% on-time delivery rate, you can trust us to keep you warm.
And, if the worst weather does land, you can rest assured that we’ll be there; our 4×4 Ford Rangers are here to make emergency heating oil deliveries when other vehicles can’t make it out.
Reliable fuel supply, exceptional service, sustainable solutions
Your reliable and experienced fuel distributor, serving your local community for over 12 years.